Link the customer, device, reported fault, accessories and condition. The IMEI or serial number and RMA reference help identify the job.
02
A quote before work begins
Record the diagnosis, labour and spare parts. Record the customer’s decision before starting work; changes to an accepted quote require fresh confirmation.
03
Traceable stages and transitions
From diagnosis to waiting for parts, from repair to collection. Every change records its date, author and details without automatically creating payments or sales.
04
Receipt and job history
Download the device’s PDF receipt and review the history. This is an internal management document, not a tax document; the quote total remains separate from payments received.
05
Spare parts linked to stock
Choose spare parts from your shop’s inventory. Stock updates when repair work starts; review movements and reorder alerts. Returning unused parts requires explicit confirmation.
06
A private link for the customer
Create a link to share personally with the customer: it shows the device, status and quote without internal notes or device identifiers. You can set its expiry or revoke it.
ILLUSTRATIVE EXAMPLE
Quotation total
Labour€30.00
+
Replacement parts€120.00
=
Quotation total€150.00
Italian interface with sample data.
How it works
1
Record the device, customer and condition at handover.
2
Prepare the diagnosis and quote, then record acceptance.
3
Update the work through to handback and keep the receipt.
